Privacy Policy

Effective Date: 5/17/2012
Last Updated: 9/26/2025

Coming Soon Homes LLC. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comingsoonhomes.com and when you interact with us through SMS, phone calls, email, or other communication channels.

1. Information We Collect

• Personal Information: Name, phone number, email address, and other contact details you provide when signing up, filling out forms, or communicating with us.
• Communication Information: SMS/MMS messages, call records, and related communication details.
• Website Usage Data: Information about how you use our website, including IP addresses, browser type, and browsing behavior.

2. How We Use Your Information

• Provide and improve our services.
• Communicate with you, including sending SMS/MMS messages, email updates, or phone calls.
• Process requests, transactions, or inquiries.
• Comply with legal obligations and industry regulations.
• Prevent fraudulent or abusive use of our services.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors (such as Twilio) who help us deliver SMS/MMS, phone, or email communications.
• Legal Compliance: When required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Choices

• Opt-Out of Communications: You may opt out of receiving SMS/MMS messages at any time by replying "STOP" to any message you receive from us.
• Access and Correction: You may contact us to request access to, correction of, or deletion of your personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children's Privacy

Our services are not directed toward individuals under 13 years of age, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Coming Soon Homes LLC
Email: support@comingsoonhomes.com
Phone: (919) 781-9883
Mailing Address: 100 Lynn Rd Raleigh, NC 27609